Terms and Conditions

Last Updated: November 13, 2025

1. Parties; Acceptance of Terms

These Terms and Conditions (this “Agreement”) are a legally binding contract between:

  • AI America LLC, an Ohio limited liability company with its principal place of business at 879 Zan Ct, Cincinnati, Ohio 45226 (“AI America,” “we,” “us,” or “our”), and

  • The individual user, or the organization on whose behalf such individual accesses or uses the Services (“you” or “Customer”).

By (a) accessing or using any website, course, training, platform, content, or service provided by AI America (collectively, the “Services”), or (b) clicking an “I Agree,” “Accept,” or similar button referencing this Agreement, you:

  1. Acknowledge that you have read and understood this Agreement;

  2. Represent and warrant that you have the legal capacity to enter into this Agreement (and, if you are acting on behalf of an entity, that you are authorized to bind that entity); and

  3. Agree to be legally bound by this Agreement.

If you do not consent to this Agreement, you must not access or use the Services.

2. Order Forms

From time to time, you or your organization may execute an order form, statement of work, proposal, enrollment agreement, or similar document referencing this Agreement (each, an “Order Form”).

  • In the event of a conflict between this Agreement and any Order Form, the Order Form will control solely with respect to the specific Services described in that Order Form.

  • If you have a separately negotiated written agreement with AI America that expressly governs certain Services, that separate agreement will prevail over this Agreement to the extent of any conflict.

3. Eligibility

You may use the Services only if:

  1. You are at least the age of majority in your jurisdiction (typically 18 years old); and

  2. You have the legal capacity to enter into a binding contract.

If you are accessing or using the Services on behalf of an organization (including an employer, school, or government entity), you represent and warrant that you are authorized to accept this Agreement on its behalf.

4. Services

AI America provides training, education, and advisory services for individuals and organizations pertaining to artificial intelligence and related topics. Unless expressly agreed in a separate written contract signed by AI America:

  1. The Services are educational and informational in nature only.

  2. The Services do not constitute legal, accounting, financial, tax, investment, medical, HR, or other professional advice.

  3. AI America does not guarantee:

    • Any particular employment, promotion, job placement, interview, certification, or admission outcome;

    • Any particular business, financial, or operational result; or

    • Any reimbursement or approval from third parties (including, without limitation, any government or employer-funded program such as TechCred or similar initiatives).

You are solely responsible for:

  • Evaluating how to use or implement information provided through the Services;

  • Verifying any outputs or recommendations (including those generated by artificial intelligence); and

  • Ensuring your own compliance with applicable laws, regulations, policies, and contractual obligations.

5. Artificial Intelligence Tools

The Services may incorporate or demonstrate Artificial Intelligence (“AI”) and machine learning tools (“AI Tools”).

You acknowledge and agree that:

  1. AI Outputs May Be Imperfect. AI-generated responses, suggestions, and outputs (“AI Outputs”) may be incomplete, inaccurate, outdated, or misleading. You must review and validate all such outputs before relying upon them.

  2. No Professional Advice. AI Outputs and related educational content are not a substitute for advice from qualified professionals (e.g., attorneys, accountants, physicians, HR professionals).

  3. Your Inputs. You are responsible for ensuring that any data, text, documents, or other content you provide to the AI Tools:

    • May be lawfully disclosed to AI America and any integrated third-party AI provider;

    • Do not violate confidentiality obligations or applicable law; and

    • Do not contain information that you are prohibited from sharing.

  4. Use at Your Own Risk. You assume all risk arising from your use of AI Tools, AI Outputs, and any decisions or actions taken in reliance on them.

6. Accounts

You may be required to create an account to access certain Services.

  • You agree to provide accurate, current, and complete information, and to keep it updated.

  • You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

  • You must promptly notify AI America at support@aiamerica.co of any actual or suspected unauthorized access or use of your account.

AI America reserves the right, in its sole discretion, to suspend or terminate any account or access to the Services for any violation of this Agreement or if AI America believes such action is necessary to protect the Services or other users.

7. Fees and Payments

7.1 Fees

Fees for the Services (“Fees”) will be stated in an applicable Order Form, on the relevant enrollment page, or otherwise at the point of purchase.

You agree to pay all Fees in accordance with the specified payment schedule, together with all applicable taxes, duties, or government charges.

7.2 Payment Processing

Fees may be processed through third-party payment processors, banks, or platforms. AI America does not store your full payment card details and is not responsible for errors or security incidents arising from such third-party processors.

7.3 Refunds

Unless expressly set forth in the applicable Order Form, relevant enrollment or sales page, or as prescribed by applicable law, all fees are non-refundable and non-cancellable once paid.

AI America may, in its sole discretion, issue a partial or full refund or credit as a courtesy; however, any such accommodation does not create an obligation to do so again.

8. User Content and Customer Materials

8.1 Definitions

  • “User Content” means any content, data, information, submissions, homework, assessments, projects, prompts, documents, or other materials that you or your users upload, submit, post, or otherwise provide to AI America or through the Services.

  • “Customer Materials” means User Content and any other content or materials that you provide or make available to AI America in connection with the Services, including for custom training, examples, or demonstrations.

8.2 Your Responsibility for User Content

You are solely responsible for User Content and Customer Materials, including:

  • Ensuring you have all necessary rights, licenses, consents, and permissions to provide them;

  • Ensuring they do not infringe or misappropriate any intellectual property, privacy, publicity, or other rights of any third party; and

  • Ensuring they do not violate any law, contract, or confidentiality obligation.

AI America has no obligation to monitor User Content but may remove, disable, or restrict access to any User Content that AI America reasonably believes may violate this Agreement or applicable law.

8.3 License to AI America

Except to the extent:

  • A separate written agreement between you (or your organization) and AI America expressly provides otherwise; or

  • Applicable law (including data protection or employment law) prohibits or limits such a license,

you hereby grant to AI America, as a condition of using the Services, a worldwide, royalty-free, fully paid, unrestricted, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to:

access, use, host, store, reproduce, modify, adapt, translate, publish, display, perform, distribute, transmit, create derivative works from, and otherwise exploit, in any form or medium now known or later developed, all User Content and Customer Materials, in whole or in part, for any lawful purpose related to AI America’s business, including without limitation:
(a) providing, maintaining, and improving the Services;
(b) developing, training, and tuning educational materials, curricula, applications, and models (including AI models);
(c) creating aggregated or de-identified data sets; and
(d) marketing and demonstrating the Services (subject to any confidentiality obligations expressly agreed in writing).

This license survives any termination of this Agreement or your account and is granted to the maximum extent permitted by applicable law.

8.4 Ownership of Derivative Works and Aggregated Data

As between you and AI America:

  • You retain whatever rights you may have in the original User Content and Customer Materials, subject to the license granted above; and

  • AI America exclusively owns all right, title, and interest (including all intellectual property rights) in and to:

    • Any derivative works, compilations, enhancements, or modifications created by or for AI America from or using User Content or Customer Materials; and

    • Any aggregated, anonymized, or de-identified data sets derived from or based on User Content or Customer Materials.

9. Intellectual Property

The Services, including all websites, software, platforms, course content, videos, text, graphics, logos, and materials provided by AI America (collectively, “AI America Content”), are owned by AI America or its licensors and are protected by intellectual property and other laws.

Subject to your compliance with this Agreement and payment of all applicable Fees, AI America grants you a limited, non-exclusive, non-transferable, non-sublicensable license during the term of the applicable engagement to access and use AI America Content solely:

  • For your personal educational use; or

  • For your internal business training use (if you are an Organization),

and in each case not for commercial resale, redistribution, or provision as a competing service.

Except as expressly permitted in this Agreement, you may not:

  • Copy, reproduce, modify, or create derivative works from AI America Content;

  • Distribute, display, or perform AI America Content publicly;

  • Remove or alter any proprietary notices; or

  • Use any AI America trademarks, names, or logos without AI America’s prior written consent.

10. Confidentiality

To the extent the parties exchange non-public information identified as confidential, or that should reasonably be understood to be confidential under the circumstances (“Confidential Information”):

  • The receiving party will use the same degree of care it uses to protect its own similar information (but in no event less than reasonable care) to protect the disclosing party’s Confidential Information.

  • The receiving party will use Confidential Information solely for purposes of performing its obligations or exercising its rights under this Agreement.

  • The receiving party may disclose Confidential Information to its employees, contractors, and advisors who have a need to know such information and are bound by confidentiality obligations at least as protective as those in this Agreement.

The obligations in this Section do not apply to information that:

  1. Is or becomes generally available to the public without breach of this Agreement;

  2. Was known to the receiving party before disclosure by the disclosing party;

  3. Is received from a third party without breach of any obligation of confidentiality; or

  4. Is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information.

The receiving party may disclose Confidential Information to the extent required by law, regulation, or court order, provided it gives reasonable prior notice (if legally permitted) and cooperates in any effort to limit or protect such disclosure.

11. Prohibited Conduct

You agree not to:

  1. Use the Services for any unlawful purpose or in violation of any applicable law or regulation;

  2. Infringe or misappropriate any intellectual property or other proprietary rights;

  3. Upload or transmit any malicious code, viruses, or harmful components;

  4. Harass, threaten, defame, or otherwise violate the rights of others;

  5. Attempt to gain unauthorized access to any systems, accounts, or data;

  6. Reverse engineer, decompile, or attempt to derive the source code of any software used in the Services, except to the extent such restriction is prohibited by applicable law; or

  7. Interfere with or disrupt the operation of the Services or the use of the Services by others.

AI America may investigate any suspected violation and may, without limitation, suspend or terminate your access to the Services.

12. Third-Party Services

The Services may integrate with, rely upon, or provide links to third-party platforms, services, or websites (including, without limitation, Google Workspace, Zoom, Podia, and payment processors).

  • AI America does not control and is not responsible for any third-party services or content.

  • Your use of any third-party services is subject to such third party’s terms and policies.

  • AI America is not liable for any loss or damage arising from your use of third-party services.

13. Privacy Policy

AI America’s collection, use, and disclosure of personal information in connection with the Services are described in AI America’s Privacy Policy, which is incorporated herein by reference. By using the Services, you acknowledge that AI America may process your personal information as described in the Privacy Policy.

In the event of a conflict between this Agreement and the Privacy Policy regarding data protection, the Privacy Policy will control solely with respect to the processing of personal information.

14. Disclaimers

To the maximum extent permitted by applicable law:

  1. Services Provided “As Is”. The Services and all AI America Content are provided “as is,” “as available,” and “with all faults,” without warranties of any kind, whether express, implied, or statutory.

  2. No Implied Warranties. AI America expressly disclaims all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade.

  3. No Guarantee. AI America does not warrant or guarantee that:

    • The Services will be uninterrupted, error-free, or secure;

    • Defects will be corrected; or

    • Any particular educational, employment, business, or financial outcome will result from the use of the Services.

  4. AI Outputs and Informational Content. Any information, recommendation, or AI Outputs provided through the services is for general informational and educational purposes only and does not constitute professional advice. You alone are responsible for verifying information and determining how to use it.

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the disclaimers in this Section apply only to the fullest extent permitted by law.

15. Limitation of Liability

To the maximum extent permitted by applicable law:

  1. Exclusion of Indirect Damages. In no event will AI America, its members, managers, employees, contractors, or agents be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to the services or this agreement, whether based on contract, tort (including negligence), strict liability, or any other theory, even if advised of the possibility of such damages.

  2. Cap on Direct Damages. AI America’s total aggregate liability arising out of or relating to the services or this agreement will not exceed, in the aggregate, the amounts actually paid by you to AI America under the specific order form or engagement giving rise to the claim during the twelve (12) month period immediately preceding the event first giving rise to such liability.

  3. Data and Security. AI America is not responsible for any loss or damage resulting from unauthorized access to or use of your account or data, except to the extent required by applicable law.

Nothing in this Agreement is intended to exclude or limit liability that cannot be excluded or limited under applicable law (for example, certain liabilities for gross negligence, willful misconduct, or personal injury in some jurisdictions).

16. Dispute Resolution

16.1 Informal Resolution

Before commencing arbitration or litigation, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement or the Services (each, a “Dispute”) by contacting AI America at support@aiamerica.co and providing a written description of the Dispute. AI America will attempt in good faith to resolve the Dispute informally within thirty (30) days.

16.2 Agreement to Arbitrate

Except as expressly provided in Section 16.5 and to the fullest extent permitted by law, any dispute that cannot be resolved informally will be resolved exclusively by final and binding arbitration, rather than in court.

  • The arbitration will be administered by the American Arbitration Association (AAA) in accordance with its applicable rules (including, as appropriate, the Consumer Arbitration Rules or Commercial Arbitration Rules).

  • The arbitration will be conducted by a single arbitrator in English.

  • Unless you and AI America agree otherwise, the seat and place of arbitration will be Hamilton County, Ohio, USA (or virtual or remote proceedings).

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

16.3 Class Action and Collective Relief Waiver

To the fullest extent permitted by law, you and AI America agree that:

  • All disputes will be resolved only on an individual basis;

  • Neither party will bring any claim as a plaintiff or class member in any purported class, representative, consolidated, or collective proceeding; and

  • The arbitrator may not consolidate more than one person’s or entity’s claims or otherwise preside over any form of a representative or class proceeding.

16.4 Jury Trial Waiver

To the fullest extent permitted by law, you and AI America hereby irrevocably waive any right to a jury trial in any court proceeding arising out of or relating to this agreement or the Services.

16.5 Small Claims Court

Either party may bring an individual claim in a small claims court of competent jurisdiction for Disputes within the monetary jurisdiction of that court, provided the claim proceeds on an individual (non-class, non-representative) basis.

16.6 Injunctive Relief

Nothing in this Section 16 prohibits either party from seeking temporary, preliminary, or permanent injunctive or other equitable relief in a court of competent jurisdiction to protect its confidential information, intellectual property rights, or data security obligations.

16.7 Severability

If any portion of this Section 16 is found unenforceable with respect to a particular claim or request for relief, that claim or request (and only that claim or request) may proceed in court, but the remainder of this Section will remain in full force and effect to the maximum extent permitted by law.

17. Governing Law and Venue

This Agreement and any Dispute between you and AI America will be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of laws principles.

Subject to the arbitration agreement in Section 16, you agree that any permitted judicial proceeding arising out of or relating to this Agreement or the Services will be brought exclusively in the state or federal courts located in Hamilton County, Ohio, and you hereby submit to the personal jurisdiction and venue of such courts.

18. Term and Termination

This Agreement is effective from the earlier of (a) your first access to the Services; or (b) your acceptance of this Agreement, and continues until terminated as provided herein.

AI America may, in its sole discretion, suspend or terminate your access to the Services or this Agreement, in whole or in part, at any time and for any reason, including for any actual or suspected breach of this Agreement.

You may stop using the Services at any time. Unless otherwise expressly stated in an applicable refund policy or Order Form, termination will not entitle you to any refund of Fees already paid.

Sections of this Agreement that by their nature should survive termination (including but not limited to payment obligations, intellectual property provisions, confidentiality, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law) will survive any termination of this Agreement.

19. Miscellaneous

  1. Entire Agreement. This Agreement, together with any Order Forms and the Privacy Policy, constitutes the entire agreement between you and AI America regarding the Services and supersedes all prior or contemporaneous agreements, proposals, or representations, written or oral, relating to its subject matter.

  2. Amendments. AI America may modify this Agreement from time to time by posting an updated version with a revised “Last Updated” date. Unless otherwise required by law, such modifications will become effective upon posting. Your continued use of the Services after the effective date of any modification constitutes your acceptance of the modified Agreement.

  3. Severability. If any provision of this Agreement is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

  4. No Waiver. No waiver of any term or condition of this Agreement will be deemed a further or continuing waiver of such term or any other term, and any failure by AI America to assert a right or provision will not constitute a waiver of such right or provision.

  5. Assignment. You may not assign, delegate, or transfer this Agreement, by operation of law or otherwise, without AI America’s prior written consent. AI America may freely assign or transfer this Agreement, in whole or in part, without restriction.

  6. Force Majeure. AI America will not be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, power or internet failures, or failures of third-party providers.

  7. Independent Contractors. The parties are independent contractors and nothing in this Agreement will be construed to create a partnership, joint venture, or agency relationship.